This Service and Usage Agreement ("Agreement") governs the use of the services provided by orionshost.com ("we," "us," or "our") to the customer ("Customer," "you," or "your") for web hosting, domain registration, dedicated servers, web development, and other related services ("Services"). By using or accessing the Services, you agree to be bound by this Agreement and all associated policies.
orionshost.com offers a range of services including, but not limited to:
You are responsible for maintaining the confidentiality of your account credentials (such as your username and password) and for all activities that occur under your account. You agree to notify orionshost.com immediately of any unauthorized use of your account.
You agree to use the Services in compliance with all applicable laws and regulations. You may not use the Services for illegal or harmful activities, including but not limited to:
orionshost.com reserves the right to suspend or terminate your account if you violate this policy.
You agree to pay all fees associated with the Services as described in the pricing plan you select. Payments are due in advance for the Services provided. orionshost.com accepts the following payment methods:
Payments for services (such as hosting plans, domains, and dedicated servers) are processed securely via Stripe. You are responsible for providing accurate payment information and ensuring the payment is successfully completed.
Refund Policy: We offer a 15-day refund guarantee for most of our Services (including web hosting, domains, and dedicated servers). If you are not satisfied with our services, you may request a refund within 15 days of the initial purchase or renewal date. Refund requests submitted after this period will not be eligible for a refund.
Late Payment: Invoices for services are due on the specified due date. If an invoice is not paid by the due date, we will send a reminder notice. If the invoice is not settled within 15 days from the original due date, orionshost.com reserves the right to suspend your website and services.
Suspension of Services: If payment is not received within 15 days after the invoice due date, we will suspend access to your website and related services. Suspension may include making the website inaccessible or halting web development and server activities. Your account will remain suspended until full payment is made.
Suspension of Services: If payment is not received within 15 days after the invoice due date, we will suspend access to your website and related services. Suspension may include making the website inaccessible or halting web development and server activities. Your account will remain suspended until full payment is made.
Termination of Services: If payment is not received within 25 days from the original due date, we reserve the right to terminate your services entirely. Upon termination, all your data, content, and configurations will be permanently deleted, and you will lose access to your website and other associated services.
While we strive to provide reliable services, orionshost.com does not guarantee uninterrupted service. We offer a 99.9% uptime guarantee, and any downtime or outages will be communicated to you promptly. We are not responsible for any damages or loss of data resulting from service interruptions.
You are responsible for maintaining backups of your data. While we implement reasonable security measures to protect your data, orionshost.com cannot guarantee the security or integrity of your data. You agree to regularly back up all content hosted on our servers.
orionshost.com will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability will be limited to the amount paid by you for the services in question, as defined by your subscription or agreement.
You agree to indemnify and hold harmless orionshost.com, its affiliates, employees, and agents from any claims, losses, or damages, including legal fees, arising from your use of the services or violation of this Agreement.
orionshost.com reserves the right to modify this Agreement at any time. Any changes will be posted on our website and will be effective immediately upon posting. It is your responsibility to review this Agreement regularly for updates.
This Agreement will be governed by and construed in accordance with the laws of USA, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts located within USA.
If you have any questions or concerns about this Agreement or the Services provided by orionshost.com, please contact us at:
Email: support@orionshost.com
This Personal Data and General Confidentiality Agreement ("Agreement") is made between orionshost.com ("Provider," "we," "us," or "our") and the customer ("Customer," "you," or "your"). This Agreement outlines how orionshost.com handles personal data and maintains confidentiality in relation to the services provided, including web hosting, domain registration, dedicated servers, web development, and other related services ("Services"). By using the Services, you agree to the terms and conditions of this Agreement.
"Personal Data" refers to any information that can identify an individual, such as:
orionshost.com does not store sensitive personal data, including credit card details, payment information, or other financial information directly. All payment processing is handled securely by trusted third-party payment processors, such as Stripe, who are fully responsible for securely storing and processing this information.
orionshost.com only collects the minimal necessary personal data needed to provide our Services. This includes:
We do not collect, store, or have access to any sensitive financial information, such as credit card numbers, bank account details, or other payment data. Payment details are processed by external, secure payment gateways like Stripe, which comply with the Payment Card Industry Data Security Standard (PCI DSS).
We use your personal data solely for the following purposes:
We do not share or sell your personal data to third parties for marketing purposes.
While orionshost.com does not store payment data or sensitive personal data such as credit card details, we take necessary precautions to ensure the security of the personal data we collect. This includes:
However, we cannot guarantee that unauthorized third parties will never breach these security measures. We take all reasonable steps to protect your data but cannot be held liable for breaches that occur despite our security efforts.
All payments made to orionshost.com are processed securely through Stripe. Both payment processors are responsible for securely handling and storing your credit card or payment details.
We are committed to maintaining the confidentiality of all information related to your use of the Services. This includes:
We will not disclose any confidential information without your consent unless required by law, regulation, or court order. We will also share your information with trusted third-party vendors who assist in delivering the Services (e.g., payment processors, technical support), provided they are bound by confidentiality obligations.
We retain your personal data only for as long as necessary to provide the Services and comply with legal, accounting, or contractual obligations. After this period, we will securely delete or anonymize your personal data.
You may request the deletion of your personal data at any time, subject to any legal or contractual obligations we may have to retain it.
As the owner of your personal data, you have the following rights:
To exercise these rights, please contact us at support@orionshost.com.
orionshost.com uses cookies and other tracking technologies to enhance the user experience, improve website functionality, and analyze usage patterns. For more information, please refer to our Cookie Policy.
If your personal data is transferred outside the European Economic Area (EEA), we ensure that the transfer is protected in compliance with applicable data protection laws. This may include using standard contractual clauses or other legal mechanisms to safeguard your data.
In the unlikely event of a data breach that may compromise your personal data, we will notify you as soon as possible and take appropriate measures to mitigate the breach's impact. We will also comply with legal requirements to report the breach to relevant authorities.
Upon termination of our business relationship or cancellation of your Services, we will delete or anonymize your personal data unless required by law to retain it. You can request the deletion of your personal data at any time, subject to legal requirements.
orionshost.com reserves the right to amend or update this Agreement at any time. Any changes will be posted on our website, and the updated version will take effect immediately upon posting. It is your responsibility to review this Agreement periodically.
This Agreement will be governed by and construed in accordance with the laws of USA, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts located within USA.
If you have any questions, concerns, or requests regarding this Agreement or our handling of personal data, please contact us at:
Email: support@orionshost.com